We’re now known as one of the best producers of virtual education in the nonprofit tech space. But as flattering as that is, what matters is that it means we’re meeting the needs of our nonprofit ...

Stanislav is a Senior Quality Assurance Engineer at RingCentral. His team created its own performance testing tool. Stanislav shares insights on how the architecture of the tool was built and ...

Communication bottlenecks cost businesses time and money. Our latest release targets four specific pain points we’ve identified through customer feedback. These updates to RingCentral aim to remove ...

The role of marketing operations (marketing ops) has become more critical than ever for marketing and event management. These behind-the-scenes experts ensure your marketing strategies are not only ...

The 2023 Gartner report, “Critical Capabilities for Unified Communications as a Service (UCaaS),” has highlighted significant shifts in the UCaaS landscape, driven by changes in communication culture, ...

Building rapport is important when it comes to establishing lasting customer connections because people like to feel like they are connecting with real people. No one wants to feel like they’re just ...

*Void where prohibited. The Offer is valid until December 31, 2024 (the “Incentive Period”). To the extent permitted by applicable law and contract and subject to these terms and conditions, for ...

The blooming era of consumer messaging, sparked by apps like WhatsApp, Facebook Messenger, Telegram, and even Snapchat brought about a revolution in our private communication. Businesses, though, need ...

When magicJack first burst onto the scene, consumers were blown away by the ability to make phone calls over the internet. Voice over Internet Protocol (VoIP) technology has been around since the mid ...