This service is offered to the QM research community with requirements for large amounts of computing power. HPC has the capacity to handle and analyse massive amounts of data at high speed. Several ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

4. Type in your full name and your QMUL username (in the format of [email protected]). Important: do not type in your password on the login screen seen below. Click Continue. Thunderbird will ...

It is sometimes necessary for IT Services staff to remote into your machine to investigate a problem. During the remote session you will not be asked to share your password. If necessary you will ...

You may find that emails are attaching as OneDrive files. This feature is not supported on staff accounts. 4. For the option “For files I choose from my computer:” make sure you select “Always attach ...

This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...

AutoRun is a feature used to play CDs or USBs as you insert them to your device without further intervention. This feature is used by malicious actors to infect malware into user devices. The malware ...

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...

Campus Customer Service (CCS) from ITS can support you by: Checking that technology in the rooms work in advance of exams Providing support on the day of exam Or both. We highly recommend that ...

The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...